FAQs
Where are you located?
CAYONA is designed in Bavaria, Germany, inspired by horses, Western riding and ranch life.
Our apparel is printed to order in the USA through our US print-on-demand partners and shipped directly to customers across the United States.
Do you ship internationally?
Not yet. For now, CAYONA ships within the USA, with our focus on making every US order smooth and reliable.
We hope to expand internationally in the future — stay tuned.
Will I get a tracking number for my order?
Yes! Once your CAYONA order ships, you'll receive an email with a tracking number so you can follow your package all the way to your doorstep.
When will I get my order?
CAYONA products are made to order, so we start preparing your tee after you place your order. Once your order ships, you'll receive an email with tracking information. Delivery times vary depending on your location.
What materials are your products made of?
Material composition may vary by color and product.
Our solid-color tees are 100% cotton, while some heather colors use a cotton blend for added durability and comfort.
Please check the product details for the exact composition of your tee.
Are your products eco-friendly?
We don't chase trends or mass production. CAYONA tees are made to order, which means we only produce a piece when someone orders it. We believe the most sustainable piece is the one you keep wearing — season after season.
How does sizing run? Are CAYONA tees men's or women's sizes?
Our CAYONA tees feature a unisex, relaxed fit and use standard unisex sizing - they are not separate men's or women's sizes.
For the best fit, check the size guide on each CAYONA product page before ordering.
If you're between sizes, choose based on whether you prefer a more fitted or relaxed look.
What if my tee isn't right?
No worries. You have 30 days to return your tee for a full refund — no fuss.
If you have any questions about your return or order, we're happy to help at support@cayona.shop. Please see our return policy for full details.
How do I care for my tee?
Wash cold, tumble dry low or hang dry. Treat it well, and your CAYONA tee will be ready for every ride, barn day and backroad adventure.
